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01935 479815

How to get started
How it works

Careline South Somerset is an emergency alarm comprising a red button worn on the wrist or around the neck, and a small alarm unit that plugs into your electricity socket and phone line. At the touch of a button help is on hand from our Somerset based response team 24 hours a day, 365 days a year.

Step 1

Step 1

Press the red button on your pendant or wristband and the base unit immediately connects to our 24-hour response team

Step 2

Step 2

An operator will answer your call and contact either your nominated key holder or the emergency services if they are needed

Step 3

Step 3

Help will be with you as soon as possible.

Choose the right plan for you
Payment Plans

Pay monthly or annually – whichever suits you best. Once you’ve paid the £35.50 one-off set up fee (exemptions apply) there are no hidden costs – pay either monthly or yearly and relax knowing that Careline is ‘There for You.’

Weekly Plan

£4.10 per week + vat*

A weekly plan is best for customers who like spreading the cost over the year. Suitable for customers with a landline. 

*Where applicable

Annual Plan

£213.20 per annum + vat*

Pay the bill just once a year and don’t worry about monthly payments. Suitable for customers with a landline.

*Where applicable

Smart Hub Weekly Plan

£5.80 per week + vat*

A weekly plan is best for customers who like spreading the cost over the year. Suitable for customers without a landline.

*Where applicable

Smart Hub Annual Plan

£301.60 per annum + vat*

Pay the bill just once a year and don’t worry about monthly payments. Suitable for customers without a landline.

*Where applicable

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Unsure which of plans is for you?

Whether you’ve got questions about paying monthly or annually or would like to know more about our Smart Hubs we are happy to talk through the options with you.

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